Project Tech – Intake
Salary: $16.60 – $29.82/hour
Closing Date: 08/05/2024 by 11:59 PM Pacific
*Bilingual English/Spanish required*
We are recruiting a Project Tech to work in the Housing Counseling & Education program. As a Project Tech, you will be the first contact to SHE for many people, and you should be able to effectively communicate with a wide range of community members, participants, partners, and staff. You will handle a high call volume, and attention to detail is critical for this position. You will work directly with a diverse group of program participants, creating and maintaining files, storing data, and scheduling. You must be very organized, detail-oriented, and comfortable working with the public.
Responsibilities
- Conduct participant's intake and application processing.
- Maintain files and data entry.
- Have direct contact with the public or over the phone.
- Perform general office/clerical duties (phones, mail, office equipment/systems.)
- Support program staff with clerical duties.
Must Haves
- Bilingual English/Spanish speaking fluency required.
- Ability to work with diverse groups of participants and community members.
- Strong written and verbal communication skills.
- Ability to work independently and as a team member.
- Ability to efficiently manage time and work tasks with minimum supervision.
- Ability to maintain confidentiality of information.
- Strong attention to detail.
Skills
You're passionate
You're a passionate and energetic person who's excited to connect and strategize with residents and communities.
You love people, communities, and problem solving
You're always excited to meet someone new, listen, and help them find solutions to their needs.
You were born a people person
You enjoy interacting with people–over email, on the phone, and in person. You're a great listener, motivator and get excited to help others be more successful.
You get excited about the details
You're a detail oriented person who is organized and always looking for efficiencies.
You're a creative and strategic thinker
You strive to come up with innovative and creative solutions to problems that seem impossible. You're capable of thinking about the big picture and coming up with a plan to execute.
You're self-motivated
You see something that can be improved and you go after it. You have a strong desire to help others and to be a part of something special at Self-Help Enterprises.
EQUAL OPPORTUNITY EMPLOYER